The approach to dementia care is outdated.

It’s time to change that.

I help you create a customized approach to dementia care for your residents and loved ones.

Community Consulting — Live Dementia Webinars — Online Staff Certification

Organizations I've Worked With Include:

home care advocacy network

Dementia care is not black and white.

While working as a Dementia Care Director I realized that the approach to dementia communication we’ve been taught was not only ineffective and outdated, but at times downright cruel to people living with dementia.

I realized that we need to find a way to embrace their reality, and if we do this, we can thrive in that gray area.

After witnessing dozens of day-to-day situations in dementia care, it was clear:

Senior living providers didn’t really know what people living with dementia needed.

Not only did they not really know, but they didn’t have an on-site dementia care expert, or the time to investigate and experiment with new approaches.

So I decided to change that.

Embrace Their Reality Illustration

I offer a new approach to dementia care programs for senior care communities and caregivers to embrace the gifts that dementia gives us.

I trademarked phrases like Embracing Their Reality™ and Timeline Confusion™ because what I teach is so different from what you normally hear in dementia care education sessions. We always hear, “Validate, but don’t lie,” or, “Redirect and distract!”.

But I don’t think these approaches work – nor have I found them to be kind.

Dementia is a dance. An artform. One that we must be creative and flexible in our approach to. 

We need to stop our black and white approach to ‘lying’ or ‘compassionate deception’ and start to live in the reality that is true for the person living with dementia.

We must be prepared to go into their world.

Let me show you how.

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I work with care communities and senior living providers who want to develop or improve your dementia care program.

I work collaboratively with senior care organizations to create a holistic approach to your dementia care and staff training to strengthen your brand so you can make meaningful connections with people who have dementia.

I help your organization to create and brand your own dementia care program so you can stand out from the competition and provide top quality dementia care.

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I help families of people living with dementia to give their loved one a better quality of life.

Through my framework ‘Embrace their Reality™’ I teach families and caregivers how to embrace the gifts that dementia gives us. Like forgetting pain and embracing what is true for them.

I’ll show you how to communicate with a loved one who is living with dementia and how to kindly and effectively transition your family member into a dementia care community.

I’ll give you tangible skills and techniques to solve dementia related behavioral challenges.

Hey there, I’m Rachael.

A Dementia Care Consultant with a new approach to dementia care.

I believe dementia gives us gifts. Gifts that we shouldn’t reject. 

I advocate ditching the word ‘lying’ when working in Dementia caregiving.

I believe that the kinder way to communicate with people living with dementia is to Embrace Their Reality ™. This is often different to what you normally hear in dementia care.

But, when we Embrace Their Reality, we actually enter their world, no matter where it is.

We stop worrying about “lying” and start worrying about what’s true for the person living with the cognitive impairment—even if it feels totally foreign to us.

What makes me qualified to talk about this?

I have a Master’s in Gerontology.

I’m the author of 2 (soon to be 3) books with Johns Hopkins University Press.

I share my content with care partners of all types, all over the world:

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What people are saying...

“Rachael’s Embrace Their RealityTM technique matches our belief of meeting people where they are...”

We worked with Rachael through her 6-month consulting program, during which she created for us a train-the-trainer dementia education program for both our caregivers and our clients’ families. We didn’t have a program like this previously, and knew we needed something to keep us competitive. Rachael’s Embrace Their RealityTM technique matches our belief of meeting people where they are and the way we want to reach our clients.

—Mike Hollen, Chief Innovation Officer at Asbury Home Services

“We’ve needed a dementia care program for a long time and she has completely revolutionized what we offer.”

Working with Rachael has been wonderful! We’ve needed a dementia care program for a long time and she has completely revolutionized what we offer. Now we have life stations, resident engagement, staff education and more. It’s been great.

—Lisa Sikes, VP of Operations at Cardinal Senior Management

“Dementia By Day School is so applicable and the team is enjoying and learning from it!”

We actually held-off enrolling in a dementia training because we couldn’t find anything that the care staff could really utilize during an 8-hour shift with our residents. Dementia By Day School, however, is so applicable and the team is enjoying and learning from it! The other day the care staff asked about our new carpet installation—they’d just watched the interior design portion of the course and were wondering if the carpet provided enough contrast for the residents! 

—Lucy Boxrud, President at Elysian Senior Homes

“We immediately began seeing changes that positively impacted our Residents, Team Members, and Families.”

When English Meadows Senior Living began working with Rachael and the Dementia by Day program, we immediately began seeing changes that positively impacted our Residents, Team Members, and Families. The Dementia by Day program is different in that it’s not your typical videos that we’ve all seen before. DBD provides a unique insight into the world of individuals living with Cognitive Impairment(s). I’ve witnessed our Residents engaging with the Team in a way that I’ve never seen previously.

—Trista Wilson, COO at English Meadows Senior Living

“Rachael has been a partner to Benchmark for years now!”

Rachael has been a partner to Benchmark for years now! We purchased over 700 copies of her first book for our residents’ families and we frequently engage her for webinars or 1:1 education and training. I highly recommend working with her!

—Michelle Tristani, Corporate Director of Memory Care at Benchmark Senior Living

“CSL community leaders and program executers learned how to maneuver through difficult situations with grace and compassion.”

I was so thrilled to work with Rachael on her Dementia program at Capital Senior Living Communities. Rachael provided thorough training to the community leads for the Magnolia Trails program that we built together. She is also very passionate about the program and exudes her positivity and genuine nature.

CSL community leaders and program executers learned about the stages of dementia and how to maneuver through difficult situations with grace and compassion. We were so happy to have Rachael be part of CSL and implement Dementia Care.

—Sultana Ajani, Capital Senior Living Communities

What's happening at Dementia By Day

Rachael's 3rd book is coming soon

Rachael’s 3rd book is to be published by Johns Hopkins University Press this winter/spring 2022! The working title is, “Everything You Need to Know about Dementia Care Communities.” Her first two books were published by JHUP in 2016 and 2020, respectively.

Client Success Featured in Senior Housing News

“Capital Senior Living’s Future Takes Shape With New Memory Care Program…The first community to pilot the new memory care approach saw occupancy increase from 69% to 100% with a wait list, and average monthly rent increased 5%.”

SHN Voices Interview with Rachael

“Dementia care is not black and white. It’s a gray area, it’s an art form, it’s a dance. I think when we teach people about dementia care that way, it’s much easier to understand than to say, ‘Here’s a formula that you absolutely have to follow and that you can’t divorce yourself from.'”

Check Out Rachael's Upcoming Live Events

16 Things I Would Want If I Got Dementia

Get the FREE “16 Things” poster for your personal use—or better yet—your dementia care community’s staff break room!

I wrote this poem years ago, but to date, it’s the most popular piece I’ve ever created.

16 things poster

It’s time to change dementia care with a customized approach.

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